Behavioral Health Tech Supervisor

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being. Behavioral Health Tech Supervisor Asheville, NC Pyramid Healthcare $18–$20 per hour Full-Time | Benefits Available Lead With Purpose in Behavioral Health Pyramid Healthcare is seeking a dedicated and experienced Behavioral Health Tech (BHT) Supervisor to join our Asheville team. This leadership role combines direct client care with team supervision, ensuring a safe, structured, and supportive treatment environment for both clients and staff. As a BHT Supervisor, you will play a critical role in overseeing daily operations, supporting Behavioral Health Technicians, and promoting high-quality care while maintaining compliance with program standards and therapeutic best practices. Position Summary In addition to performing Behavioral Health Technician responsibilities, the BHT Supervisor is responsible for supervising clients and Behavioral Health Technicians during assigned shifts. This role ensures adherence to program protocols, supports staff development, and communicates operational or clinical concerns to leadership as needed. Key Responsibilities Team Leadership & Staff Support Supervise Behavioral Health Technicians and provide coaching and performance feedback Train and orient new staff to the program and facility Assist with interviewing and hiring BHT team members Support employee development and corrective action processes Develop staff schedules and coordinate training attendance Conduct employee performance evaluations as applicable Communicate effectively through verbal updates and written communication logs Coordinate and attend BHT department meetings and facility meetings Client Care & Program Oversight Provide direct support and interventions with clients as needed Ensure client and staff adherence to program policies and protocols Assist with confiscation procedures and inventory management of client belongings Coordinate daily activities including recreation, educational groups, and meetings Support treatment goals and follow treatment plan objectives Attend treatment team meetings and shift-change communications Monitor department performance, identify training needs, and address client concerns Complete required trainings and other assigned responsibilities Supervisory Responsibilities Provide day-to-day leadership and guidance to the BHT team Conduct regular rounds throughout the facility Promote accountability, teamwork, and therapeutic boundaries Ensure a safe and supportive environment for clients and staff Qualifications Education & Experience High school diploma or equivalent required Previous behavioral health, clinical, or healthcare experience preferred Leadership or supervisory experience preferred Current CPR, AED, and First Aid certification required Knowledge, Skills & Abilities Successful candidates will demonstrate: Strong verbal and written communication skills Excellent interpersonal and leadership abilities Ability to assess situations and problem-solve effectively Crisis intervention and de-escalation skills Working knowledge of federal, state, and compliance standards Commitment to ethical practice and maintaining therapeutic boundaries Ability to manage risk situations and respond appropriately under pressure Why Pyramid Healthcare? At Pyramid Healthcare, we are committed to providing compassionate, high-quality behavioral healthcare while fostering a workplace where employees can grow and make a meaningful impact. Join a team that values leadership, collaboration, and client-centered care. Apply today and help lead positive change in the lives of those we serve. Pyramid CORE Values: We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission. Total Rewards for Full-Time Positions: Medical, Dental, and Vision Insurance Flexible Spending Accounts Life Insurance Paid Time Off 401(k) with Company Match Tuition Reimbursement Employee Recognition Programs Referral Bonus opportunities And More! Want to know more? To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.